A Customer Certified store has a proven track record of dependability and customer satisfaction.
To receive a Customer Certified seal a store must meet these criteria:
Must maintain store ratings of Satisfactory or better
Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
Store description: At RalphLauren.com, you'll be able to find great products, read about adventure, style and culture, find amazing vintage pieces, buy unique gifts, take trips that transport you into the world of Polo and a lot more.
Contact Information
Physical Address:
650 Madison
New York NY 10022
UNITED STATES
Customer Service:
Tel: 888-475-7674
Email: CustomerAssistance@polo.com
Web site: http://www.ralphlauren.com
Features & Services
Ordering Methods
Order phone number: (888) 475-7674
Toll-free order phone number: (888) 475-7674
Order fax number:
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method:
Payment Methods
American Express
Discover
MasterCard
Visa
Customer Reviews
2992 Reviews Total
Reviews 1 - 10 of about 2 992
0., Would shop here again
0., Overall satisfaction
0., Order tracking
0., Customer support
0., On-time delivery - Product arrived when expected
jeudi 9 février 2012 08:24
I received an email saying my order was cancelled, I have no idea why! I called the number three times that they furnished me in the email. I was on hold for quite a long time. Each time a recording came up asking me to leave my name, number, and order number. Idid this and no one ever returned my call. I had ordered a blanket for my son a few weeks earlier, along with sheets. This was the first time I ever ordered anything for myself. I am very disappointed in the lack of professional courtesy I received from this company. I shop in Ralph Lauren stores all over the world, from us to Europe and this has left a bad taste in my mouth for the company and product. Have Ralph Lauren contact me. I have been a loyal customer since I was a young adult. Now middlegaed your style is "timeless" and I will always feel comfortable in your clothes or underwear garments.
5.0Order tracking
4., Availability of product you wanted
4., Customer support
4., Overall satisfaction
4., Product met expectations
4., On-time delivery - Product arrived when expected
4., Would shop here again
4.0Shipping charges
4., Variety of shipping options
4.0Prices relative to other online merchants
4.0Charges stated clearly before order submission
jeudi 9 février 2012 08:17
5.0Overall satisfaction
5.0Would shop here again
5.0Availability of product you wanted
5.0Order tracking
5.0Customer support
5.0On-time delivery - Product arrived when expected
5.0Product met expectations
by Willie, jeudi 9 février 2012 07:20
3., Would shop here again
2., Overall satisfaction
1., Product met expectations
4., On-time delivery - Product arrived when expected
4., Order tracking
3.0Availability of product you wanted
1.0Shipping charges
2., Variety of shipping options
3., Charges stated clearly before order submission
3.0Prices relative to other online merchants
jeudi 9 février 2012 06:12
one of the items ( belt ) had one price and listed another.sweather look worn make all sale items 20% off
3.0Would shop here again
3.0Overall satisfaction
3., Product met expectations
3., On-time delivery - Product arrived when expected
3., Customer support
3., Order tracking
2.0Availability of product you wanted
3., Shipping charges
3., Variety of shipping options
4., Charges stated clearly before order submission
4.0Prices relative to other online merchants
jeudi 9 février 2012 05:24
Everything was great except that they forgot to send one item... Great company!
0., Product met expectations
3., Would shop here again
3., Overall satisfaction
4., Availability of product you wanted
4., Order tracking
4., Customer support
4., On-time delivery - Product arrived when expected
jeudi 9 février 2012 04:56
4.0Order tracking
4.0Availability of product you wanted
4.0Would shop here again
4.0Overall satisfaction
4., Product met expectations
4., On-time delivery - Product arrived when expected
3., Shipping charges
4., Variety of shipping options
5.0Prices relative to other online merchants
3.0Charges stated clearly before order submission
jeudi 9 février 2012 04:48
5.0Product met expectations
5.0Would shop here again
5.0Overall satisfaction
5.0Availability of product you wanted
5.0Order tracking
5.0Customer support
5.0On-time delivery - Product arrived when expected
by Charlie, jeudi 9 février 2012 04:36
The very best clothes for babies and children and an amazing home collection!
4., On-time delivery - Product arrived when expected
4., Would shop here again
3.0Overall satisfaction
4.0Product met expectations
4.0Customer support
5.0Order tracking
5.0Availability of product you wanted
4., Shipping charges
4.0Prices relative to other online merchants
4., Charges stated clearly before order submission
4., Variety of shipping options
by Happy Shopper, jeudi 9 février 2012 04:12
3.0Order tracking
4., Availability of product you wanted
4., Customer support
4., Overall satisfaction
4., Product met expectations
4., On-time delivery - Product arrived when expected
4., Would shop here again
5.0Clarity of product information
5.0Selection of products - Types of products available
Information about prices, products, services and merchants is provided by third parties
and is for informational purposes only. ShopChip.info does not represent or warrant the accuracy or reliability of the information,
and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising
from its display or use.