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CompUSA.com

CompUSA.com Store Details
2 030 customers have rated this store since novembre 1999

 
8.8
See all ratings
All Ratings
  • 9.0 Availability of product you wanted
  • 8.2 Customer support
  • 8.5 Variety of shipping options
  • 8.7 Prices relative to other online merchants
  • 8.1 Shipping charges
  • 8.9 Order tracking
  • 8.9 Product met expectations
  • 8.7 Selection of products - Types of products available
  • 9.1 On-time delivery - Product arrived when expected
  • 8.6 Clarity of product information
  • 8.8 Overall satisfaction
  • 8.8 Would shop here again
  • 9.0 Charges stated clearly before order submission
  • 8.6 Ease of finding what you are looking for
  • 8.5 Overall look and design of site
*Ratings are for the past 90 days only.
  Customer Certified
 Customer Certified
A Customer Certified store has a proven track record of dependability and customer satisfaction. To receive a Customer Certified seal a store must meet these criteria:
  • Must maintain store ratings of Satisfactory or better
  • Must continuously solicit feedback directly from customers via the survey placed on the store's receipt page
  • Must have received at least 20 customer surveys in the last 90 days
Stores cannot buy the Customer Certified seal.
 
Store description: CompUSA.com is an online technology Superstore designed specifically to provide customers with a full range of computer products from complete systems to software, printers, scanners, digital cameras and more. Online selections include the latest technology from all the top name brands. CompUSA.com offers product advice and shopping guides, as well as comprehensive technical solutions and support.
Contact Information
Physical Address: 7795 W Flagler Street
Miami FL 33144
UNITED STATES
Customer Service: Tel: 800-266-7872
Email: customer_service@compusa.com
Web site: http://www.compusa.com
Features & Services

Ordering Methods
Order phone number: (800) 653-3831
Toll-free order phone number: (800) 653-3831
Order fax number: 
Site search available
Customer info confidential
Live customer service available
Online order tracking
Online shopping cart system
Secure checkout
100% Money back guarantee
Delivery Methods
Next day delivery available
First class delivery available
Ground delivery available
Other delivery method: 
Payment Methods
 American Express
 Discover
 MasterCard
 Visa


Customer Reviews
59 Reviews TotalReviews 1 - 10 of about 59
  • 5.0 Overall satisfaction
  • 5.0 Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
by buzz, dimanche 5 février 2012 02:15

  • 4.0 Would shop here again
  • 4.0 Overall satisfaction
  • 5.0 Product met expectations
  • 3., On-time delivery - Product arrived when expected
  • 5.0 Customer support
  • 5.0 Availability of product you wanted
  • 4.0 Order tracking
  • 5.0 Clarity of product information
  • 5.0 Selection of products - Types of products available
  • 4., Ease of finding what you are looking for
  • 5.0 Overall look and design of site
by Ken, samedi 4 février 2012 11:48
No adverse comments. Justr thanks for straightening it out.
No really bad comments. I'm just still waiting for an order I should have received around the 3rd week of December 2011 and even though tracking shows it was delivered, it wasn't.
  • 4., On-time delivery - Product arrived when expected
  • 4., Availability of product you wanted
  • 4., Would shop here again
  • 4., Overall satisfaction
  • 4., Product met expectations
  • 5.0 Shipping charges
  • 3.0 Variety of shipping options
  • 3., Prices relative to other online merchants
  • 5.0 Charges stated clearly before order submission
vendredi 3 février 2012 22:01

  • 4., Would shop here again
  • 5.0 Availability of product you wanted
  • 5.0 Order tracking
  • 4.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 4., Overall satisfaction
by John, vendredi 3 février 2012 20:55
Thank you!
Thank you. I satisfied to purchase any items with Compusa.But once I couldn't receive a rebate last year, when I purchased bluetooth of Samsung.
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 Overall satisfaction
  • 5.0 Customer support
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Product met expectations
  • 5.0 Would shop here again
vendredi 3 février 2012 19:38

Great online store with excellent deals and prices.
  • 5.0 Would shop here again
  • 5.0 Overall satisfaction
  • 5.0 Product met expectations
  • 5.0 On-time delivery - Product arrived when expected
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 4., Shipping charges
  • 4., Variety of shipping options
  • 4., Charges stated clearly before order submission
  • 5.0 Prices relative to other online merchants
by wee willy, vendredi 3 février 2012 13:56
Great price, fast delivery. What more could you ask for?
The personal information forms require two telephone numbers in order to complete the order. This is redundant and does not seem to be necessary for completed order forms
  • 4., Overall satisfaction
  • 4., Product met expectations
  • 4., On-time delivery - Product arrived when expected
  • 4., Customer support
  • 4., Order tracking
  • 4., Availability of product you wanted
  • 0., Shipping charges
  • 0., Variety of shipping options
  • 4.0 Charges stated clearly before order submission
  • 4.0 Prices relative to other online merchants
by bobdude247, vendredi 3 février 2012 06:21
No one had the item I purchased for the price Comp USA did.
For as much as I spent on this product I should be able to get free next day or at least 2 day shipping. I would have drove to DE to buy this item from the store if they had it there.
  • 5.0 Order tracking
  • 5.0 Availability of product you wanted
  • 5.0 On-time delivery - Product arrived when expected
  • 4., Overall satisfaction
  • 4., Product met expectations
  • 4., Customer support
  • 5.0 Would shop here again
  • 5.0 Shipping charges
  • 5.0 Variety of shipping options
  • 4., Prices relative to other online merchants
jeudi 2 février 2012 22:24

  • 4., Availability of product you wanted
  • 4., Order tracking
  • 4., On-time delivery - Product arrived when expected
  • 4., Product met expectations
  • 4., Overall satisfaction
  • 4., Would shop here again
by Palchev, jeudi 2 février 2012 22:21
They worked on the first try! Only problem was that the description of the item did not explicitly state that you needed TWO units for operation, so I had to order another. Also, Netgear download site asks for the serial #; these, being refurbs, have it removed. I finally figured out how to get around that. I also can't tell if the installed software is operating, or what it does. Finally, the small units came in absurdly large boxes!
  • 3., Product met expectations
  • 3., Would shop here again
  • 3., Overall satisfaction
  • 3., Availability of product you wanted
  • 3., Order tracking
  • 3., Customer support
  • 3., On-time delivery - Product arrived when expected
mercredi 1 février 2012 18:40

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